Last updated: July 10, 2026

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This privacy policy discloses the privacy practices for Point Clear Wellness, LLC and applies solely to information collected by this website.

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IT WILL NOTIFY YOU OF THE FOLLOWING:

• What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.

• What choices are available to you regarding the use of your data.

• The security procedures in place to protect the misuse of your information.

• How you can correct any inaccuracies in the information.

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INFORMATION COLLECTION, USE & SHARING

• We are the sole owners of the information collected on this site. We collect information that you voluntarily give us via email, phone, our online booking system, or intake forms.

• We will use your information to respond to you, schedule and manage your appointments, and provide the services you request.

• We will not sell or rent this information to anyone.

• Unless you ask us not to, we may contact you via email or text to tell you about specials, new products or services, appointment reminders, or changes to this privacy policy.

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INFORMATION COLLECTED THROUGH BOOKING AND INTAKE

• When you book an appointment or complete intake paperwork, we collect information such as your name, contact information, payment information, and relevant health history you choose to provide, so that we can safely and appropriately provide your session.

• This information is stored and processed through our booking and practice management platform which also processes payments on our behalf.

• We are not a HIPAA-covered entity for most purposes; however, we handle health-related intake information with the same care and confidentiality you'd expect from a healthcare provider.

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COOKIES AND TRACKING TECHNOLOGIES

• Our website uses cookies and similar tracking technologies to understand how visitors use the site and to improve your experience.

• We use Google Analytics and Google Ads to measure website traffic and the performance of our advertising.

• We use the Meta/Instagram pixel to measure the performance of our social media content and advertising.

• You can control or disable cookies through your browser settings, and you can opt out of Google's use of cookies for advertising at https://adssettings.google.com.

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THIRD-PARTY SERVICE PROVIDERS

We work with the following third-party providers to operate our business and website. These providers process information on our behalf and are not permitted to use it for their own independent purposes:

• POS/Booking Platform Software — online booking, intake forms, SOAP notes, and payment processing

• Google (Analytics, Ads, Business Profile) — website traffic measurement and advertising

• Meta/Instagram — social media engagement and advertising

• Our email marketing platform — appointment reminders, newsletters, and promotional communications

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We will not share your information with any other third party outside of our organization, other than as necessary to fulfill your request or operate the services listed above.

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YOUR ACCESS TO AND CONTROL OVER INFORMATION

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

• See what data we have about you, if any.

• Change/correct any data we have about you.

• Have us delete any data we have about you.

• Express any concern you have about our use of your data.

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SECURITY

• We take precautions to protect your information. When you submit sensitive information via this website, your information is protected both online and offline. Wherever we collect sensitive information (such as payment data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

• While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only individuals who need the information to perform a specific job (for example, scheduling or client care) are granted access to personally identifiable information. The systems in which we store personally identifiable information are kept in a secure environment.

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DATA RETENTION

• We retain client records, including intake and appointment history, for as long as needed to provide services to you and to meet recordkeeping practices common in our field, after which records are securely deleted or destroyed.

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UPDATES

Our Privacy Policy may change from time to time and all updates will be posted on this page. If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (704) 713-4868 or via email at info@pointclearwellness.com.

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